Refund Policy

Because every item is made to order, here's how refunds, replacements, and damaged items are handled.

Last Updated: August 2026

Made-to-Order Products

Every item sold through the DG Studios Shop is made to order specifically for you. Because each product is custom produced, we are unable to accept returns or exchanges for buyer's remorse, ordering the wrong size, or simply changing your mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number along with clear photos of the issue so we can review your request and make it right.

Size & Fit

Please review our sizing information carefully before placing your order. Because every item is printed specifically for you, we cannot offer refunds or exchanges for incorrectly selected sizes.

Order Cancellations

Orders may only be canceled before production begins. Once an order has entered production, it cannot be canceled or modified.

Refund Processing

If your refund request is approved, your refund will be issued to your original payment method. Processing times may vary depending on your financial institution.

Need Assistance?

We want every customer to have a great experience with DG Studios Shop. If you experience any issue with your order, please reach out and we'll do our best to help.